Posted On: 03/15/2008 12:45 pm
We recently deployed several new top of the line dual quad-core harpertown servers to Chicago & Los Angeles. We have migrated some customers off single quad core boxes onto these new systems, if you're seeing your server being down please check your email as you may have been migrated.
zBlock & Control Panel issue resolved.Posted On: 01/25/2008 3:13 pm
Customers who are already integrated into our control panel and were experiencing issues upgrading their zBlock to the latest version, should OK as of now. You should now be able to upload the latest zBlock version and replace the zBlock.dll file that was giving permission denied errors. The issue was simply a rejection on .DLL files overall in specific directories, which we were able to reverse, you should have full read/write permissions on the add-on directory. Anyone still experiencing problems please contact support so we can look into your issue as an individual case.
Chicago Network Outage.Posted On: 01/21/2008 4:41 pm
Chicago servers are currently down due to a network issue, we are working with the datacenter at this time to get things up and running. Updates will be provided as they become available.
Weekend Server Maintenance (NYC & DALLAS)Posted On: 01/11/2008 11:05 am
We will be pushing out our new control panel this weekend to Dallas & NYC. As such we will be pushing our new moReal 3.0 platform which introduces many performance improvements and additional features being added. If you desire there is a post on our forums that has some more information about these changes. We do however anticipate some server downtime throughout this process, however it should not be longer than an hour or two per server. The work will be completed between 12-5PM EST on Saturday & Sunday. If you have any questions or comments please contact support!
System Maintenance 9.23.07 - moReal 2.0Posted On: 09/19/2007 3:36 pm
This Sunday (9-23-07) we will be performing server maintenance and implementing several changes to older servers. As time has went on our optimization techniques have continued to progress and improve system performance, however many older systems do not have all of these changes yet. We feel that implementing before the official new competitive seasons begin will be highly beneficial to all our customers. Due to the nature of these changes we will be opening a lengthy five-hour window for completion. The five-hour window begins at 12:01 PM EST and ends at 5:01 PM EST, keep in mind that we will be taking down servers WITHOUT NOTICE during this window of time. If you have a MATCH scheduled during this time frame, please contact support so we can try and work around your schedule.
Maintenance Sunday September 16thPosted On: 09/12/2007 09:58 am
With the upcoming seasons about to begin we want our servers to be in tip-top condition. We will be doing routine hands on system maintenance this Sunday. As such we will also be making some minor changes geared towards performance improvement on every server. Your server may be available during this time and we have opened the following window for the maintenance to take place 11:30 AM (START) 2:30 PM EST (STOP).
Moreal Systems Maintenance August 26thPosted On: 08/20/2007 3:37 pm
This weekend we will be performing some routine maintenance on ALL systems in ALL locations. Most of these updates are just your usual maintenance however we will be adjusting some things geared at tweaking performance a bit. Some of the things we will be doing include adjusting the processor scheduling and memory allocation to each server. As such instead of servers sharing a pool of system memory, we will be allocating each server a dedicated allotment of memory.